Hotel Policies

Check-in	From 14:00
Check-out	Until 10:00
Cancellation/Prepayment	Cancellation and prepayment policies can vary depending on the selected room type.
Accepted credit cards	American Express Visa Euro/Mastercard Eftpos

Important Information

Please note that due to urgent concrete repairs, the pathways surrounding the two lagoon pools will be under maintenance from 14 November until 22 November 2016 Some limited noise may be experienced during this time Please be aware that the completion date may be subject to change due to weather and other uncontrollable factors Please note that there is a 110% charge when you pay with a MasterCard credit card Please note that there is a 125% charge when you pay with a Visa credit card Please note that there is a 335% charge when you pay with an American Express or JCB card Please note that there is a 350% charge when you pay with a Diners Club credit card Please note that this property requires a 200 credit card pre-authorisation or cash deposit upon check in to cover any incidental charges Guests under the age of 18 can only check in with a parent or official guardian The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in Please note that accommodation is serviced once a week